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Guided onboarding

A straightforward route from setup to your first AI-assisted conversation.

We work with you to connect the right tools, train Aiva around your business, test the customer journey and get your receptionist live.

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01

Understand your customer journey

We learn about your services, common questions, lead details, booking process and when a caller should speak with your team.

02

Connect the tools you use

Guided onboarding connects the relevant phone number, website, calendar, CRM and communication workflows.

03

Train and configure Aiva

We configure FAQs, service information, pricing guidance and booking flows around your business and its brand voice.

04

Test, refine and go live

Calls, booking flows and automations are tested and refined before launch. Most businesses can be live within 24 hours.

05

Keep improving with support

Your team receives help after launch so the system can be adjusted as your business and customer journeys change.

06

No coding needed

The setup is guided, so you can get started without building integrations or AI workflows yourself.

Let’s find the right fit for your business.

Talk with us about your calls, website enquiries and appointment workflow.

Contact our team